Draft for review. This is placeholder policy text for the new-site mockup — final wording will be provided and approved by Nashville Express Tours before launch.
These terms apply to CMA Fest packages booked through VisitCMAFest.com, operated by Nashville Express Tours, LLC (“we,” “us”). By booking, you agree to these terms.
A booking is confirmed once payment is processed and you receive a written confirmation by email. Please review your confirmation and tell us right away if anything is incorrect.
Package prices are listed per person and are based on room occupancy (the number of guests
sharing a room). Listed prices include applicable taxes and fees. Pricing for each CMA Fest is released on the official on-sale date and is subject to change until your booking is confirmed.
You can pay securely by credit or debit card. Buy-now-pay-later options (Klarna and Afterpay) may
be available at checkout, subject to their approval and terms. Payments are processed through a
secure, encrypted checkout.
Each package includes the items listed on its package page — typically reserved Nissan Stadium
seating, a downtown hotel (minimum stay applies), the CMA Fest 4-Day Pass, Fan Fair X access, our
exclusive Saturday showcase, Country Music Hall of Fame admission, on-site concierge, and all
taxes and fees. Flights and transportation to Nashville are not included unless stated.
Need to change names, room occupancy, or add an upgrade? Contact us as early as possible.
Changes are subject to availability and any difference in price, and some changes may not be possible close to the event.
Because we reserve seats, hotel rooms, and passes on your behalf, packages are subject to specific
cancellation terms. Please see our Cancellation & refund policy for details.
Reserved seating is Lower Level standard unless you select an upgrade. We seat parties together
where possible. Hotels are hand-picked; in the rare event a specific hotel becomes unavailable, we will offer a comparable alternative.
You are responsible for arriving in Nashville, bringing valid identification, and complying with venue and hotel policies. Guests who do not comply with venue rules may be denied entry without refund.
Event schedules and lineups are set by third parties and may change. We are not responsible for changes, cancellations, or disruptions caused by circumstances beyond our reasonable control (such as weather or acts of the venue or event organizer).
To the fullest extent permitted by law, our liability for any claim relating to a package is limited to the amount you paid for that package. We are not liable for indirect or consequential losses.
Nashville Express Tours is an independent tour operator and is not affiliated with the Country Music Association (CMA), CMA Fest, or Nissan Stadium. See our Disclaimer.
These terms are governed by the laws of the State of Tennessee.
